Frequently Asked Questions

Are your massage oil candles safe to pour directly on the skin?

Yes! Our massage oil candles are made with skin-safe, moisturizing ingredients like natural soy wax + jojoba oil. After blowing out the flame, wait 15–30 seconds + the melted oil is ready to pour. It will be warm, not hot perfect for a relaxing massage or moisturizing your skin.

What makes Haute Candle Company different from other candle brands?

We’re not just candles we’re a spa experience. Our massage oil candles double as skin-loving moisturizers, our mini candles are perfect for travel or gifting, + everything is designed to turn your space into a luxe, self-care sanctuary. Plus, we’re proudly Black-owned + woman-led.

Do your pillow and room sprays contain harsh chemicals?

Nope! Our room + pillow sprays are crafted with skin-safe fragrance oils clean ingredients. They’re gentle enough for fabrics + create a soothing ambiance in any room.

Do you offer free shipping?

Yes, we offer free shipping on all orders over $75! For orders under $75, a flat rate of $6.99 applies. We do our best to ship orders quickly, typically within 2–3 business days.

How should I store my spa products?

Store in a cool, dry place away from direct sunlight to maintain freshness and quality.

Is Haute Candle Company Black-owned?

Yes, proudly Black woman-owned and built from love, care, and the need for rest.

What are massage oil candles and how do I use them?

Our massage oil candles melt into a warm, skin-safe oil made with natural ingredients. Simply light the candle, let it form a warm melt pool, blow it out, and pour the oil directly onto the skin for a soothing massage or hydration treat.

Are your products vegan and cruelty-free?

Yes, all of our spa essentials are 100% vegan and never tested on animals. Just luxurious care with conscious ingredients.

Are your products safe for sensitive skin?

Yes! Our formulas are crafted with gentle, high-quality ingredients. However, we always recommend doing a small patch test first if you have highly sensitive skin.